Mission and Values

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Philosophy

We have been, are, and will remain a local business managed by professionals who live and work in the communities we serve. Environmental responsibility, quality service, and dependability are the tenets under which we operate our business. We have been and are in the solid waste management business for the long term in the near west suburban and Chicago metropolitan market place.

The Environment • Balance / Not Compromise

We are committed to improving the environment for the future of the communities we live in and serve. We believe our “Greener Advantage service approach plays an integral role in improving our environment from recycling, to processing for land application, to operations. We are keenly aware of the importance of developing environmentally responsible as well as cost efficient waste management solutions for our customers.

Safety

“Safety is Our Future” is a slogan we truly believe at Roy Strom. The safety of our workers and the environment we work in is of primary concern. We are responsible in our approach to managing environmental issues, and we have in place an incentive based SAFETY PROGRAM and encourage training and safe work habits.

Operating Standards

  • Listen to the customer.
  • Provide service when it’s needed (radio dispatched collection equipment).
  • Residential operations personnel are phone “connected” on route.
  • Offer scheduled or on call collection programs.
  • Hire and retain knowledgeable, service oriented personnel.
  • Design and implement programs to meet specific customer needs.
  • Provide solution driven, cost effective waste reduction service initiatives.
  • Incorporate innovative solid waste management business concepts.
  • Provide service that affords a “Greener Advantage” to customers.
  • Insure quality and integrity are part of the service equation.

If you would like more information about the Roy Strom Family of Companies, please call us at 708-344-5000 / 630-469-5005.