Residential DuPage County Service

Printer-friendly versionPrinter-friendly version

Do you live in unincorporated west Cook or Dupage Counties?   If you do, you have a choice when it comes to  residential refuse removal service.    If you are looking for the right refuse and recycling service, at the right price, you have come to the right place.

Roy Strom Refuse Removal Service, Inc. operates a convenient, affordable, residential refuse, recycling, and yard waste collection program for residents in unincorporated Cook and Dupage counties. We listen to our customers and design service programs that make environmental, economic, and service sense. “Dual Collect,” for example, is a fully automated cart service program that offers a cost efficient, convenient collection alternative to residents who live in unincorporated west Cook County and Dupage County in Illinois. The program makes recycling easy, neat and convenient, decreases the amount of waste generated for final disposal in landfills, and cleans-up garbage day.

If your association, neighborhood, or township authority would like to explore how an environmentally responsible, customer convenient, affordable collection  program can be designed for your community give us a call at 630-469-5005, ask for the General Manager.

 

UNINCORPORATED DUPAGE RESIDENTIAL SERVICE CUSTOMER PROGRAM GUIDE

To learn how "Dual Collect"  the clean and easy disposal solution can best work for you just click on the Plan 1 and Plan 2 PDF symbol tabs on this page.  A summary of each service program will come up.  

CHRISTMAS TREE COLLECTION

Christmas trees will be collected during the second and third week of January. These trees will be recycled, so please make sure to remove ornaments and lights.

HOLIDAY PICK-UP SCHEDULE, HOW IT WORKS!

The following holiday pick-up schedule is observed. Service is not provided on the days these holidays are observed. If your regularly scheduled collection day is Tuesday or Wednesday, collection will be moved to the following day. If it is Friday in unincorporated Bensenville it will remain Friday; in unincorporated Elmhurst collection will be moved to Saturday .

  • New Year's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day  

YARD WASTE COLLECTION APRIL 1 thru NOVEMBER 30

For more information on the yard waste collection program please click on the PDF (upper right on this page) that explains your service plan.

WHERE TO PURCHASE SOLID WASTE-YW TAGS

Roy Strom Universal Solid Waste Tags are used for Yard Waste (Plan 1) and Yard Waste and Refuse (Plan 2). Tags are available at these convenient retail locations:

  • Jewel - 30 Danada Square, Wheaton (Butterfield & Naperville Road)
  • 7–11 - 3 S 035 Park Blvd.,Glen Ellyn (Butterfield & Park Blvd)
  • Jewel - Main Street & Geneva Road, Wheaton
  • Jewel - 177 E. Roosevelt Road, West Chicago
  • Ultra-Foods - 501 S. County Farm Rd., Wheaton
  • Jewel - 599 Roosevelt Rd., Glen Ellyn
  • Jewel - 944 York Road, Elmhurst
  • Jewel - 1127 S. York Road, Bensenville

JewelJJJJJJJENVIRONMENTAL ALERT

As ofJanuary 1, 2012 the following electronics will be banned from landfills in the State of Illinois.

computers monitors
laptops keyboards
printers computer mouse
televisions fax machines
video recorders mp3 players
scanners video game consoles
DVD players digital converter box
DVRs cable- satellite receivers

No person may mix or throw out electronic devices (listed above) with waste that is intended for disposal in a landfill. As a result of this change in the law Roy Strom (all haulers) can no longer legally collect the electronic devices listed above for disposal in a landfill. Dupage County and some municipalities have established Electronics' Recycling Drop Off locations.

DuPage County, through its Electronic Recycling Program, is sponsoring several locations in the county. Call the County for locations: 630-407-6700.

HINTS FOR RECYCLING - DISPOSING OF COMMON HOUSEHOLD HAZARDOUS WASTES

For some helpful recycling and general disposal information hints for common household hazardous waste items scroll to the upper right hand corner of this section, and click on the Hazardous Waste Disposal Guidelines PDF symbol.

QUARTERLY NEWSLETTER

For updates concerning your service program, helpful service hints, and general service information scroll to the top upper right hand corner of this section and click on the Newsletter PDF symbol.

ANIMAL DAMAGE TO CARTS

If your garbage / recycling carts are being damaged by raccoons, squirrels, or other neighborhood critters scroll up to the upper right hand corner of this page, click on the PDF symbol titled Animal Damage to Cart for some helpful hints.

DON'T FORGET

Refuse, Recycling and Yard Waste (yard waste season) are to be set out by 6 AM on your regularly scheduled collection day.

If your refuse and recycling was set out by 6 AM on your regularly scheduled collection day and we missed your pick up (WE APOLOGIZE) please call customer service by 4:30 PM (630-469-5005) that day or by no later than 10 AM the following day to ensure collection is scheduled. Thank You.

EDUCATIONAL RECYCLING GAME AND FUN FACTS FOR CHILDREN

Earth 911

MICHAEL, MICHAEL, GO RECYCLE!